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Virtual care

Welcome!

Our clinic is now open and offering In-person treatment in addition to Virtual Care service. Please note that enhanced measures are in place to ensure the health and safety of our patients and staff. View our virtual tour video so you know what to expect at your next clinic appointment.

Lifemark Physiotherapy McKenzie

Virtual Care Available

We are offering a variety of virtual care services. Call our clinic to learn more or to book an appointment.

Hours of operation

  • Mon:8:00am-7:00pm
  • Tue:8:00am-7:00pm
  • Wed:8:00am-7:00pm
  • Thu:8:00am-7:00pm
  • Fri:8:00am-5:00pm
  • Sat:Closed
  • Sun:Closed

Parking

Conveniently located in Victoria, we have free parking available on-site for our clients and we are easily accessible from public transit stops on McKenzie Avenue or Shelbourne Street.

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Book an appointment today!

Schedule an In Person or Virtual Care appointment at this clinic.

Book an appointment

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Clinic information

Additional services

Employer services

Myofascial Release Therapy

Temporomandibular joint (TMJ)

Common conditions we treat


Have questions?

Call us at 250-477-1441 or email us at [email protected]

Coverage options

Our clinic staff can help confirm your health insurance coverage. Your treatment may be partially or fully covered if you have extended health benefits, a worker’s compensation claim, or were injured in a motor vehicle accident.

Coverage options available to you may include:

  • Third-party insurance
  • Extended health benefits
  • Worker’s compensation
  • Motor vehicle accident insurance

Please check your coverage in your company’s extended health plan. Please note that for payment, all major credit cards, debit, cash and personal cheques are accepted.

Direct billing available

For your convenience, we offer you direct billing. Here are our participating insurers.

  • Chambers of Commerce
  • CINUP
  • Cowan
  • Desjardins Insurance
  • First Canadian Insurance Corporation
  • Great-West Life
  • Group Health Benefits Solutions
  • Group Source
  • iA Financial Group
  • Johnson Group
  • Johnson Insurance
  • Manion
  • Manulife
  • Sun Life Financial

Virtual Care

therapist talking to client on ipadVirtual Care leverages video conference technology to provide services, including online physiotherapy, at a distance. Our video conference platform, built for healthcare professionals, allows you to consult a Lifemark clinician in the comfort of your own home.

A clinician can assess or treat you, evaluate your range of motion, recommend exercises, give you advice on pain and pain management and much more.  

Services from our specialty programs, such as pelvic health or concussion care, are also available through Virtual Care.

Secure, convenient online services

Virtual Care uses video conference technology to provide services at a distance that are private, secure and easy to use while giving you more flexibility by reducing travel time.

By removing accessibility and mobility barriers, Virtual Care ensures you can receive the care you need. Your privacy is protected through robust policies and safeguards and our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct as they do for in-person services.

How it works

Before your appointment, you will receive a link to an online appointment session by email or text message. This link will take you to a video conference platform that will allow you to connect with your clinician and discuss your condition with them in real time.

You may be required to review and complete documentation before your appointment, which will be sent to you ahead of time.

For more information about our Virtual Care service, click the button below.

Learn more

1555 McKenzie Avenue, Suite 275, Victoria, British Columbia, V8N 1A4, CA

Have questions?

Call us at 250-477-1441 or email us at [email protected]

A message to our community

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