Francis has been practicing physiotherapy for over 22 years since graduating from Queen's University in Kingston, Ontario. After completing three years of Kinesiology (U of Guelph) and many post-graduate courses, he currently holds a Level 3 manual therapy designation with the Canadian Orthopaedic Division.

He has been Lead Physiotherapist for the New Zealand National Triathlon Team, and for the Queen's Varsity Hockey Team. Francis can draw from his experience to effectively treat sports and work-related injuries, as well as spinal injuries resulting from MVAs.

Outside of work, Francis enjoys hiking, fishing and camping. He is married with two boys that keep him running between baseball diamonds and soccer pitches.