Our clinic is open and offering In-person treatment in addition to Virtual Care service. Please note that enhanced measures are in place to ensure the health and safety of our patients and staff. View our virtual tour video so you know what to expect at your next clinic appointment.
We are offering a variety of virtual care services. Call our clinic to learn more or to book an appointment.
Hours of operation
Common conditions we treat
ConcussionA concussion is a brain injury that has physical symptoms such as headache, nausea, sensitivity to light and sound, and cognitive and emotional affects, including brain fog, lack of mental focus and fatigue. Concussion care services can help both speed recovery and prevent future injury.
Dizziness-and-balanceDizziness and balance issues can include vertigo, benign paroxysmal positional vertigo (BPPV), nausea, light-headedness, vision issues, motion sensitivity and sensitivity to crowds. They can severely impact quality of life if left untreated. Vestibular rehabilitation can help improve symptoms.
Hand, fingers and wrist pain can include symptoms such as tingling, numbness and weakness. The most frequent causes are carpal tunnel syndrome, injury or overuse. An assessment and treatment protocol by a physiotherapist can help.
Knee pain can be caused by bursitis, a torn tendon, ACL tear or injury and overuse. It is most frequently the result of osteoarthritis. Physiotherapy can help speed recovery.
Low back pain is one of the most common patient complaints. It can result from arthritis, spinal stenosis, scoliosis, sciatica, injury or overuse. An assessment from a physiotherapist or chiropractor can help provide a diagnosis and treatment plan.
Muscles sprains and strains can result from sport or motor vehicle injuries, overuse or common activity. They can range to mild, moderate to severe requiring more intensive intervention. Physiotherapy and massage therapy can help speed recovery.
Neck pain can result from poor posture, injury like whiplash, infection in the lymph nodes or throat, or a herniated disc. Physiotherapy, massage therapy or chiropractic treatment can help improve mobility and pain.
Pelvic floor tension or dysfunction, specifically muscles that are too tight. The pelvic floor muscles are the group of muscles that attach to the front, back and sides of the bottom of the pelvis and sacrum. When the muscles are too tight it can cause pelvic pain, challenges with continence and intercourse (for women). An assessment from a pelvic health physiotherapist can help diagnose and treat the condition.
Plantar fasciitis is one of the most common causes of heel pain. Plantar fasciitis commonly causes stabbing pain, usually occurring with the first steps in the morning. With activity, pain typically subsides, but can return after running or standing up after sitting for a length of time. It most commonly affects people who stand for long periods on hard surfaces, runners, and other high-impact athletes. Treatment from one of our foot care specialists may help to reduce the symptoms and pain.
Posture issues, or an excessively curved spine can result from hip, foot or neck/back joint issues, often from sitting improperly at work, standing for long periods, or common foot problems like fallen arches. Chiropractic services, or an assessment from an orthotist/pedorthist may help.
The rotator cuff consists of four muscles that surround the shoulder blade (scapula), and help to hold the arm bone (humerus) in the shoulder capsule. It is easily injured by sport, repetitive use and common daily activity. Physiotherapists can help diagnose and treat symptoms.
The sciatic nerve run from the lower back, through the hip and into each buttock before traveling down each leg. Sciatica is the term used to describe the symptoms when there is pressure on the nerve, causing pain in the lower back, hip or buttock. Physiotherapy or chiropractic services can help relieve sciatic pain.
Shoulder pain can result from bursitis, frozen shoulder, tendonitis or injury and overuse. On rare occasions it may be triggered by illness or infection. A holistic treatment plan that may include physiotherapy, acupuncture, massage therapy or chiropractic services may help.
Urinary incontinence, or UI is any involuntary loss of urine, whether that be a little or a lot. It is believed that nearly 1.5 million Canadians, of all ages, suffer from some form of UI. The two most common forms of UI are stress incontinence and urge incontinence. Pelvic health physiotherapists are trained to assess and treat all forms of UI.
Vertigo is the sensation of feeling off-balance, dizzy or that world around you is spinning. It is most often caused by an inner ear imbalance. An assessment and treatment program from a trained vestibular therapist may help.
Benign paroxysmal positional vertigo or BPPV is the most common form of vertigo, and results in sharp and acute dizziness brought on by movement. It is caused by a dysfunction in the vestibular apparatus, a series of canals located inside the ear, which includes a canal of tiny crystals of calcium carbonate. BPPV occurs when some of the crystals escape from their normal chamber and get into one or more of the other ear canals. Vestibular rehab therapists are trained in treating the symptoms of BPPV.
Virtual Care leverages video conference technology to provide services, including online physiotherapy, at a distance. Our video conference platform, built for healthcare professionals, allows you to consult a Lifemark clinician in the comfort of your own home.
A clinician can assess or treat you, evaluate your range of motion, recommend exercises, give you advice on pain and pain management and much more.
Services from our specialty programs, such as pelvic health or concussion care, are also available through Virtual Care.
Secure, convenient online services
Virtual Care uses video conference technology to provide services at a distance that are private, secure and easy to use while giving you more flexibility by reducing travel time.
By removing accessibility and mobility barriers, Virtual Care ensures you can receive the care you need. Your privacy is protected through robust policies and safeguards and our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct as they do for in-person services.
How it works
Before your appointment, you will receive a link to an online appointment session by email or text message. This link will take you to a video conference platform that will allow you to connect with your clinician and discuss your condition with them in real time.
You may be required to review and complete documentation before your appointment, which will be sent to you ahead of time.
For more information about our Virtual Care service, click the button below.