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Welcome!

Our clinic is open and offering In-person treatment in addition to Virtual Care service. Please note that enhanced measures are in place to ensure the health and safety of our patients and staff. View our virtual tour video so you know what to expect at your next clinic appointment.

Lifemark Harvey Avenue

We are offering a variety of virtual care services. Call our clinic to learn more or to book an appointment.

Hours of operation

  • Mon:7:00am-5:00pm
  • Tue:7:00am-6:00pm
  • Wed:7:00am-5:00pm
  • Thu:7:00am-6:00pm
  • Fri:7:00am-5:00pm
  • Sat:Closed
  • Sun:Closed
Parking

The clinic is centrally located at 1634 Harvey Ave along Highway 97 between Global Gym and the Parkinson Recreation Centre in Kelowna.

Parking is free. We are a wheelchair accessible facility.

Please phone with any questions you might have at 250-860-4122.

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Clinic information

Our team

Common conditions we treat

  • Arthritis

    Arthritis is the classifcation of approximately 200 rheumatic diseases and conditions that affect joints, the tissues that surround the joint, and other connective tissue, causing pain, stiffness and mobility challenges. Assessment and treatment from a physiotherapist and chiropractor may help relieve the pain and stiffness.

  • BPPV

    Benign paroxysmal positional vertigo or BPPV is the most common form of vertigo, and results in sharp and acute dizziness brought on by movement. It is caused by a dysfunction in the vestibular apparatus, a series of canals located inside the ear, which includes a canal of tiny crystals of calcium carbonate. BPPV occurs when some of the crystals escape from their normal chamber and get into one or more of the other ear canals. Vestibular rehab therapists are trained in treating the symptoms of BPPV.

  • Carpal-tunnel-syndrome

    Carpal tunnel syndrome is caused by pressure on the median nerve in the wrist and can result in numbness, tingling and pain in the affected hand and arm. It is often the result of repetitive use and strain. Physiotherapy can help alleviate some of the symptoms associated with carpal tunnel syndrome.

  • Concussion

    A concussion is a brain injury that has physical symptoms such as headache, nausea, sensitivity to light and sound, and cognitive and emotional affects, including brain fog, lack of mental focus and fatigue. Concussion care services can help both speed recovery and prevent future injury.
  • Dizziness-and-balance

    Dizziness and balance issues can include vertigo, benign paroxysmal positional vertigo (BPPV), nausea, light-headedness, vision issues, motion sensitivity and sensitivity to crowds. They can severely impact quality of life if left untreated. Vestibular rehabilitation can help improve symptoms.
  • Frozen-shoulder

    Frozen shoulder is a progressive condition that often starts with pain in the shoulder joint during basic movement. If the condition is left untreated, pain increases and mobility decreases. Physiotherapists can assess and develop a treatment plan.

  • Headaches

    Headaches can be caused by a variety of conditions and once assessed by a healthcare professional can be helped with physiotherapy treatment.

  • Low-back-pain

    Low back pain is one of the most common patient complaints. It can result from arthritis, spinal stenosis, scoliosis, sciatica, injury or overuse. An assessment from a physiotherapist or chiropractor can help provide a diagnosis and treatment plan.

  • Muscle-sprains-and-strain

    Muscles sprains and strains can result from sport or motor vehicle injuries, overuse or common activity. They can range to mild, moderate to severe requiring more intensive intervention. Physiotherapy and massage therapy can help speed recovery.

  • Neck-pain

    Neck pain can result from poor posture, injury like whiplash, infection in the lymph nodes or throat, or a herniated disc. Physiotherapy, massage therapy or chiropractic treatment can help improve mobility and pain.

  • Plantar-fasciitis

    Plantar fasciitis is one of the most common causes of heel pain. Plantar fasciitis commonly causes stabbing pain, usually occurring with the first steps in the morning. With activity, pain typically subsides, but can return after running or standing up after sitting for a length of time. It most commonly affects people who stand for long periods on hard surfaces, runners, and other high-impact athletes. Treatment from one of our foot care specialists may help to reduce the symptoms and pain.

  • Post-surgery

    Complications following surgery can include pain, limited mobility, numbness and emotional issues. An assessment from a qualified physiotherapy along with a detailed treatment plan can help to alleviate post-surgery challenges.

  • Rotator-cuff-injuries

    The rotator cuff consists of four muscles that surround the shoulder blade (scapula), and help to hold the arm bone (humerus) in the shoulder capsule. It is easily injured by sport, repetitive use and common daily activity. Physiotherapists can help diagnose and treat symptoms.

  • TMJ

    Temporomandibular joint dysfunction or TMJ refers to pain and dysfunction of jaw muscles and the joints that connect the jaw bone to the skull. It is characterized by pain, difficulty chewing and noises (popping/cracking) when the jaw moves. Physiotherapy or massage therapy may help alleviate some of the symptoms of pain and discomfort.

  • Vertigo

    Vertigo is the sensation of feeling off-balance, dizzy or that world around you is spinning. It is most often caused by an inner ear imbalance. An assessment and treatment program from a trained vestibular therapist may help.


Have questions?

Call us at 250-860-4122 or email us at [email protected]

Coverage options

Our clinic staff can help confirm your health insurance coverage. Your treatment may be partially or fully covered if you have extended health benefits, a worker’s compensation claim, or were injured in a motor vehicle accident.

Coverage options available to you may include:

  • All third-party insurance
  • Extended health benefits
  • Worker’s compensation
  • Motor vehicle accident insurance

Please check your coverage in your company’s extended health plan. Please note that for payment, all major credit cards, debit, cash and personal cheques are accepted.

Direct billing available

For your convenience, we offer you direct billing. Here are our participating insurers.

  • Canada Life
  • Chambers of Commerce
  • CINUP
  • Cowan
  • Desjardins Insurance
  • First Canadian Insurance Corporation
  • Group Health Benefits Solutions
  • Group Source
  • iA Financial Group
  • Johnson Group
  • Johnson Insurance
  • Manion
  • Manulife
  • Sun Life Financial

Virtual Care

therapist talking to client on ipadVirtual Care leverages video conference technology to provide services, including online physiotherapy, at a distance. Our video conference platform, built for healthcare professionals, allows you to consult a Lifemark clinician in the comfort of your own home.

A clinician can assess or treat you, evaluate your range of motion, recommend exercises, give you advice on pain and pain management and much more.  

Services from our specialty programs, such as pelvic health or concussion care, are also available through Virtual Care.

Secure, convenient online services

Virtual Care uses video conference technology to provide services at a distance that are private, secure and easy to use while giving you more flexibility by reducing travel time.

By removing accessibility and mobility barriers, Virtual Care ensures you can receive the care you need. Your privacy is protected through robust policies and safeguards and our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct as they do for in-person services.

How it works

Before your appointment, you will receive a link to an online appointment session by email or text message. This link will take you to a video conference platform that will allow you to connect with your clinician and discuss your condition with them in real time.

You may be required to review and complete documentation before your appointment, which will be sent to you ahead of time.

For more information about our Virtual Care service, click the button below.

Learn more

104-1634 Harvey Avenue, Kelowna, British Columbia, V1Y 6G2, CA

Have questions?

Call us at 250-860-4122 or email us at [email protected]

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