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Our clinic is offering in-person treatment in addition to virtual care. We look forward to seeing you soon.

Pro Physio & Sport Medicine Centres Bank

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Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Macedonian

We are offering a variety of virtual care services. Call our clinic to learn more or to book an appointment.

Hours of operation

  • Mon:7:00am-8:00pm
  • Tue:7:00am-8:00pm
  • Wed:7:00am-8:00pm
  • Thu:7:00am-8:00pm
  • Fri:7:00am-7:00pm
  • Sat:Closed
  • Sun:Closed
Parking

We are located at intersection of Bank and Erie, where there are traffic lights and bus stops for both northbound and southbound bus routes on Bank St.

Our main entrance and parking lot is at the rear of the building, which includes 21 parking spaces. As the parking is at the rear, you enter and exit from the side streets.

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Clinic information

Additional services

Functional Restoration

Cupping Therapy

Facial Rehabilitation

GLA:D

Intramuscular stimulation (IMS)

Manual Lymphatic Drainage

McKenzie Method

Pre/Post Natal Care

Temporomandibular Joint Rehabilitation

Comprehensive Cognitive Assessment (CBS)

Functional Dry Needling

Functional Testing

Work Conditioning/Hardening

Multiple Sclerosis Rehabilitation

Myofascial Release Therapy

Osteopathy

Shockwave Therapy

Stroke Rehabilitation

Our team

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Common conditions we treat

  • Arthritis

    Arthritis is the classifcation of approximately 200 rheumatic diseases and conditions that affect joints, the tissues that surround the joint, and other connective tissue, causing pain, stiffness and mobility challenges. Assessment and treatment from a physiotherapist and chiropractor may help relieve the pain and stiffness.

  • Concussion

    A concussion is a brain injury that has physical symptoms such as headache, nausea, sensitivity to light and sound, and cognitive and emotional affects, including brain fog, lack of mental focus and fatigue. Concussion care services can help both speed recovery and prevent future injury.
  • Dizziness and balance

    Dizziness and balance issues can include vertigo, benign paroxysmal positional vertigo (BPPV), nausea, light-headedness, vision issues, motion sensitivity and sensitivity to crowds. They can severely impact quality of life if left untreated. Vestibular rehabilitation can help improve symptoms.
  • Frozen shoulder

    Frozen shoulder is a progressive condition that often starts with pain in the shoulder joint during basic movement. If the condition is left untreated, pain increases and mobility decreases. Physiotherapists can assess and develop a treatment plan.

  • Muscle sprains and strain

    Muscles sprains and strains can result from sport or motor vehicle injuries, overuse or common activity. They can range to mild, moderate to severe requiring more intensive intervention. Physiotherapy and massage therapy can help speed recovery.

  • Plantar fasciitis

    Plantar fasciitis is one of the most common causes of heel pain. Plantar fasciitis commonly causes stabbing pain, usually occurring with the first steps in the morning. With activity, pain typically subsides, but can return after running or standing up after sitting for a length of time. It most commonly affects people who stand for long periods on hard surfaces, runners, and other high-impact athletes. Treatment from one of our foot care specialists may help to reduce the symptoms and pain.

  • Post-surgery

    Complications following surgery can include pain, limited mobility, numbness and emotional issues. An assessment from a qualified physiotherapy along with a detailed treatment plan can help to alleviate post-surgery challenges.

  • Sciatica

    The sciatic nerve run from the lower back, through the hip and into each buttock before traveling down each leg. Sciatica is the term used to describe the symptoms when there is pressure on the nerve, causing pain in the lower back, hip or buttock. Physiotherapy or chiropractic services can help relieve sciatic pain.

  • TMJ

    Temporomandibular joint dysfunction or TMJ refers to pain and dysfunction of jaw muscles and the joints that connect the jaw bone to the skull. It is characterized by pain, difficulty chewing and noises (popping/cracking) when the jaw moves. Physiotherapy or massage therapy may help alleviate some of the symptoms of pain and discomfort.

  • Vertigo

    Vertigo is the sensation of feeling off-balance, dizzy or that world around you is spinning. It is most often caused by an inner ear imbalance. An assessment and treatment program from a trained vestibular therapist may help.

  • BPPV

    Benign paroxysmal positional vertigo or BPPV is the most common form of vertigo, and results in sharp and acute dizziness brought on by movement. It is caused by a dysfunction in the vestibular apparatus, a series of canals located inside the ear, which includes a canal of tiny crystals of calcium carbonate. BPPV occurs when some of the crystals escape from their normal chamber and get into one or more of the other ear canals. Vestibular rehab therapists are trained in treating the symptoms of BPPV.

  • Chronic pain

  • Post-concussive syndrome

  • Traumatic Brain Injury

  • Vestibular conditions

  • Plaster casted custom-made orthotics

    Considered the gold standard of custom-made foot orthotics, a plaster cast is molded to your feet, with your feet positioned in non-weight bearing and subtalar joint neutral position, to capture essential information about your alignment. Our chiropodists and pedorthists are skilled at fabricating your custom foot orthotics using this tried and true method. Accept nothing less for your custom-made devices.


Have questions?

Call us at 613-521-0233 or email us at [email protected]

Coverage options

Our clinic staff can help confirm your health insurance coverage. Your treatment may be partially or fully covered if you have extended health benefits, a worker’s compensation claim, or were injured in a motor vehicle accident.

Coverage options available to you may include:

  • All third-party insurance
  • Extended health benefits
  • Worker’s compensation
  • Motor vehicle accident insurance

Please check your coverage in your company’s extended health plan. Please note that for payment, all major credit cards, debit, cash and personal cheques are accepted.

OHIP-funded Treatment

You may be eligible for OHIP-funded treatment through the Ontario Community Physiotherapy Clinic Program if you have a referral from a doctor or nurse practitioner, have a valid health card and meet one of the requirements. For more information on OHIP-funded care, please call us or visit our OHIP services page for more information.

Direct billing available

For your convenience, we offer you direct billing. Here are our participating insurers.

  • Canada Life
  • Chambers of Commerce
  • CINUP
  • Cowan
  • Desjardins Insurance
  • First Canadian Insurance Corporation
  • Group Health Benefits Solutions
  • Group Source
  • iA Financial Group
  • Johnson Group
  • Johnson Insurance
  • Manion
  • Manulife
  • Sun Life Financial

Virtual Care

therapist talking to client on ipadVirtual Care leverages video conference technology to provide services, including online physiotherapy, at a distance. Our video conference platform, built for healthcare professionals, allows you to consult a Lifemark clinician in the comfort of your own home.

A clinician can assess or treat you, evaluate your range of motion, recommend exercises, give you advice on pain and pain management and much more.  

Services from our specialty programs, such as pelvic health or concussion care, are also available through Virtual Care.

Secure, convenient online services

Virtual Care uses video conference technology to provide services at a distance that are private, secure and easy to use while giving you more flexibility by reducing travel time.

By removing accessibility and mobility barriers, Virtual Care ensures you can receive the care you need. Your privacy is protected through robust policies and safeguards and our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct as they do for in-person services.

How it works

Before your appointment, you will receive a link to an online appointment session by email or text message. This link will take you to a video conference platform that will allow you to connect with your clinician and discuss your condition with them in real time.

You may be required to review and complete documentation before your appointment, which will be sent to you ahead of time.

For more information about our Virtual Care service, click the button below.

Learn more

1695 Bank Street, Ottawa, Ontario, K1V 7Z3, CA

Have questions?

Call us at 613-521-0233 or email us at [email protected]