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Our clinic is offering in-person treatment in addition to virtual care. We look forward to seeing you soon.

Lifemark Physiotherapy Carlingwood Mall

We are offering a variety of virtual care services. Call our clinic to learn more or to book an appointment.

Hours of operation

  • Mon:8:00am-7:00pm
  • Tue:8:00am-7:00pm
  • Wed:8:00am-7:00pm
  • Thu:8:00am-7:00pm
  • Fri:8:00am-4:00pm
  • Sat:Closed
  • Sun:Closed
Parking

We are located in Ottawa West, near the Carling and Iroquois intersection in the Carlingwood Mall. There is free parking, including accessible spots conveniently located directly in front of the clinic.

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Clinic information

Additional services

Functional Restoration

Amputee Rehabilitation

Audiology Testing/Hearing Testing

Intramuscular stimulation (IMS)

McKenzie Method

Temporomandibular Joint Rehabilitation

Comprehensive Cognitive Assessment (CBS)

Functional Dry Needling

Functional Testing

Work Conditioning/Hardening

Guillain-Barré Syndrome Rehabilitation

Multiple Sclerosis Rehabilitation

Myofascial Release Therapy

Neurological Rehab

Osteopathy

Parkinson's Rehabilitation and LSVT BIG program

Psychotherapy

Sensori-Motor Neuro-Rehabilitation for Learning Disabilities

Stroke Rehabilitation

Traumatic Brain Injury Rehabilitation

Core services

Our team

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Common conditions we treat

  • Carpal tunnel syndrome

    Carpal tunnel syndrome is caused by pressure on the median nerve in the wrist and can result in numbness, tingling and pain in the affected hand and arm. It is often the result of repetitive use and strain. Physiotherapy can help alleviate some of the symptoms associated with carpal tunnel syndrome.

  • Concussion

    A concussion is a brain injury that has physical symptoms such as headache, nausea, sensitivity to light and sound, and cognitive and emotional affects, including brain fog, lack of mental focus and fatigue. Concussion care services can help both speed recovery and prevent future injury.
  • Frozen shoulder

    Frozen shoulder is a progressive condition that often starts with pain in the shoulder joint during basic movement. If the condition is left untreated, pain increases and mobility decreases. Physiotherapists can assess and develop a treatment plan.

  • Hand and wrist pain

    Hand, fingers and wrist pain can include symptoms such as tingling, numbness and weakness. The most frequent causes are carpal tunnel syndrome, injury or overuse. An assessment and treatment protocol by a physiotherapist can help.

  • Headaches

    Headaches can be caused by a variety of conditions and once assessed by a healthcare professional can be helped with physiotherapy treatment.

  • Herniated disc

    A herniated disc refers to a problem with one of the rubbery cushions (disks) between the individual bones (vertebrae) that stack up to make your spine. Chiropractic services can help with the associated pain and discomfort.

  • Knee pain

    Knee pain can be caused by bursitis, a torn tendon, ACL tear or injury and overuse. It is most frequently the result of osteoarthritis. Physiotherapy can help speed recovery.

  • Low back pain

    Low back pain is one of the most common patient complaints. It can result from arthritis, spinal stenosis, scoliosis, sciatica, injury or overuse. An assessment from a physiotherapist or chiropractor can help provide a diagnosis and treatment plan.

  • Muscle sprains and strain

    Muscles sprains and strains can result from sport or motor vehicle injuries, overuse or common activity. They can range to mild, moderate to severe requiring more intensive intervention. Physiotherapy and massage therapy can help speed recovery.

  • Neck pain

    Neck pain can result from poor posture, injury like whiplash, infection in the lymph nodes or throat, or a herniated disc. Physiotherapy, massage therapy or chiropractic treatment can help improve mobility and pain.

  • Plantar fasciitis

    Plantar fasciitis is one of the most common causes of heel pain. Plantar fasciitis commonly causes stabbing pain, usually occurring with the first steps in the morning. With activity, pain typically subsides, but can return after running or standing up after sitting for a length of time. It most commonly affects people who stand for long periods on hard surfaces, runners, and other high-impact athletes. Treatment from one of our foot care specialists may help to reduce the symptoms and pain.

  • Post-surgery

    Complications following surgery can include pain, limited mobility, numbness and emotional issues. An assessment from a qualified physiotherapy along with a detailed treatment plan can help to alleviate post-surgery challenges.

  • Rotator cuff injuries

    The rotator cuff consists of four muscles that surround the shoulder blade (scapula), and help to hold the arm bone (humerus) in the shoulder capsule. It is easily injured by sport, repetitive use and common daily activity. Physiotherapists can help diagnose and treat symptoms.

  • TMJ

    Temporomandibular joint dysfunction or TMJ refers to pain and dysfunction of jaw muscles and the joints that connect the jaw bone to the skull. It is characterized by pain, difficulty chewing and noises (popping/cracking) when the jaw moves. Physiotherapy or massage therapy may help alleviate some of the symptoms of pain and discomfort.

  • Vestibular conditions


Have questions?

Call us at 613-721-2120 or email us at [email protected]

Coverage options

Our clinic staff can help confirm your health insurance coverage. Your treatment may be partially or fully covered if you have extended health benefits, a worker’s compensation claim, or were injured in a motor vehicle accident.

Coverage options available to you may include:

Please check your coverage in your company’s extended health plan.

Please note that for payment, all major credit cards, debit, and personal cheques are accepted.

OHIP-funded Treatment

You may be eligible for OHIP-funded treatment through the Ontario Community Physiotherapy Clinic Program if you have a referral from a doctor or nurse practitioner, have a valid health card and meet one of the requirements. For more information on OHIP-funded care, please call us or visit our OHIP services page for more information.

Direct billing available

For your convenience, we offer you direct billing. Here are our participating insurers.

  • Canada Life
  • Chambers of Commerce
  • CINUP
  • Cowan
  • Desjardins Insurance
  • First Canadian Insurance Corporation
  • Group Health Benefits Solutions
  • Group Source
  • iA Financial Group
  • Johnson Group
  • Johnson Insurance
  • Manion
  • Manulife
  • Sun Life Financial

Virtual Care

therapist talking to client on ipadVirtual Care leverages video conference technology to provide services, including online physiotherapy, at a distance. Our video conference platform, built for healthcare professionals, allows you to consult a Lifemark clinician in the comfort of your own home.

A clinician can assess or treat you, evaluate your range of motion, recommend exercises, give you advice on pain and pain management and much more.  

Services from our specialty programs, such as pelvic health or concussion care, are also available through Virtual Care.

Secure, convenient online services

Virtual Care uses video conference technology to provide services at a distance that are private, secure and easy to use while giving you more flexibility by reducing travel time.

By removing accessibility and mobility barriers, Virtual Care ensures you can receive the care you need. Your privacy is protected through robust policies and safeguards and our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct as they do for in-person services.

How it works

Before your appointment, you will receive a link to an online appointment session by email or text message. This link will take you to a video conference platform that will allow you to connect with your clinician and discuss your condition with them in real time.

You may be required to review and complete documentation before your appointment, which will be sent to you ahead of time.

For more information about our Virtual Care service, click the button below.

Learn more

2121 Carling Avenue, Unit 12, Entrance 6, Ottawa, Ontario, K2A 1H2, CA

Have questions?

Call us at 613-721-2120 or email us at [email protected]