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Our clinic is offering in-person treatment in addition to virtual care. We look forward to seeing you soon.

Pro Physio & Sport Medicine Centres Sensplex

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Languages spoken

  • Arabic
  • English
  • French

We are offering a variety of virtual care services. Call our clinic to learn more or to book an appointment.

Hours of operation

  • Mon:8:00am-8:00pm
  • Tue:8:00am-8:00pm
  • Wed:8:00am-8:00pm
  • Thu:8:00am-8:00pm
  • Fri:8:00am-8:00pm
  • Sat:Closed
  • Sun:Closed
Parking

Free parking is available.

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Clinic information

Specialty programs
Additional services

Functional Restoration

GLA:D

Intramuscular stimulation (IMS)

McKenzie Method

Temporomandibular Joint Rehabilitation

Comprehensive Cognitive Assessment (CBS)

Functional Dry Needling

Functional Testing

Work Conditioning/Hardening

Myofascial Release Therapy

Psychotherapy

Traumatic Brain Injury Rehabilitation

Our team

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Common conditions we treat

  • Arthritis

    Arthritis is the classifcation of approximately 200 rheumatic diseases and conditions that affect joints, the tissues that surround the joint, and other connective tissue, causing pain, stiffness and mobility challenges. Assessment and treatment from a physiotherapist and chiropractor may help relieve the pain and stiffness.

  • Concussion

    A concussion is a brain injury that has physical symptoms such as headache, nausea, sensitivity to light and sound, and cognitive and emotional affects, including brain fog, lack of mental focus and fatigue. Concussion care services can help both speed recovery and prevent future injury.
  • Dizziness and balance

    Dizziness and balance issues can include vertigo, benign paroxysmal positional vertigo (BPPV), nausea, light-headedness, vision issues, motion sensitivity and sensitivity to crowds. They can severely impact quality of life if left untreated. Vestibular rehabilitation can help improve symptoms.
  • Frozen shoulder

    Frozen shoulder is a progressive condition that often starts with pain in the shoulder joint during basic movement. If the condition is left untreated, pain increases and mobility decreases. Physiotherapists can assess and develop a treatment plan.

  • Hand and wrist pain

    Hand, fingers and wrist pain can include symptoms such as tingling, numbness and weakness. The most frequent causes are carpal tunnel syndrome, injury or overuse. An assessment and treatment protocol by a physiotherapist can help.

  • Knee pain

    Knee pain can be caused by bursitis, a torn tendon, ACL tear or injury and overuse. It is most frequently the result of osteoarthritis. Physiotherapy can help speed recovery.

  • Low back pain

    Low back pain is one of the most common patient complaints. It can result from arthritis, spinal stenosis, scoliosis, sciatica, injury or overuse. An assessment from a physiotherapist or chiropractor can help provide a diagnosis and treatment plan.

  • Muscle sprains and strain

    Muscles sprains and strains can result from sport or motor vehicle injuries, overuse or common activity. They can range to mild, moderate to severe requiring more intensive intervention. Physiotherapy and massage therapy can help speed recovery.

  • Neck pain

    Neck pain can result from poor posture, injury like whiplash, infection in the lymph nodes or throat, or a herniated disc. Physiotherapy, massage therapy or chiropractic treatment can help improve mobility and pain.

  • Plantar fasciitis

    Plantar fasciitis is one of the most common causes of heel pain. Plantar fasciitis commonly causes stabbing pain, usually occurring with the first steps in the morning. With activity, pain typically subsides, but can return after running or standing up after sitting for a length of time. It most commonly affects people who stand for long periods on hard surfaces, runners, and other high-impact athletes. Treatment from one of our foot care specialists may help to reduce the symptoms and pain.

  • Post-surgery

    Complications following surgery can include pain, limited mobility, numbness and emotional issues. An assessment from a qualified physiotherapy along with a detailed treatment plan can help to alleviate post-surgery challenges.

  • Sciatica

    The sciatic nerve run from the lower back, through the hip and into each buttock before traveling down each leg. Sciatica is the term used to describe the symptoms when there is pressure on the nerve, causing pain in the lower back, hip or buttock. Physiotherapy or chiropractic services can help relieve sciatic pain.

  • Shoulder pain

    Shoulder pain can result from bursitis, frozen shoulder, tendonitis or injury and overuse. On rare occasions it may be triggered by illness or infection. A holistic treatment plan that may include physiotherapy, acupuncture, massage therapy or chiropractic services may help.

  • Chronic pain

  • Post-concussive syndrome

  • Flat feet and low arches

    These conditions may predispose your feet to over-pronation, which has been associated with numerous injuries and conditions, including bunions, shin splints, plantar fasciitis, and hip, knee and low back pain. A thorough biomechanical and gait evaluation of your lower extremities may help to recognize over-pronation, which can be treated with proper footwear and custom-made plaster casted orthotics. Flat feet and low arches can be evaluated in children as well.


Have questions?

Call us at 613-749-2828 or email us at [email protected]

Coverage options

Our clinic staff can help confirm your health insurance coverage. Your treatment may be partially or fully covered if you have extended health benefits, a worker’s compensation claim, or were injured in a motor vehicle accident.

Coverage options available to you may include:

  • All third-party insurance
  • Extended health benefits
  • Worker’s compensation
  • Motor vehicle accident insurance

Please check your coverage in your company’s extended health plan. Please note that for payment, all major credit cards, debit, cash and personal cheques are accepted.

Direct billing available

For your convenience, we offer you direct billing. Here are our participating insurers.

  • Canada Life
  • Chambers of Commerce
  • CINUP
  • Cowan
  • Desjardins Insurance
  • First Canadian Insurance Corporation
  • Group Health Benefits Solutions
  • Group Source
  • iA Financial Group
  • Johnson Group
  • Johnson Insurance
  • Manion
  • Manulife
  • Sun Life Financial

Virtual Care

therapist talking to client on ipadVirtual Care leverages video conference technology to provide services, including online physiotherapy, at a distance. Our video conference platform, built for healthcare professionals, allows you to consult a Lifemark clinician in the comfort of your own home.

A clinician can assess or treat you, evaluate your range of motion, recommend exercises, give you advice on pain and pain management and much more.  

Services from our specialty programs, such as pelvic health or concussion care, are also available through Virtual Care.

Secure, convenient online services

Virtual Care uses video conference technology to provide services at a distance that are private, secure and easy to use while giving you more flexibility by reducing travel time.

By removing accessibility and mobility barriers, Virtual Care ensures you can receive the care you need. Your privacy is protected through robust policies and safeguards and our clinicians are required to meet the same regulatory and legislative requirements and adhere to their respective Standards of Practice and Code of Conduct as they do for in-person services.

How it works

Before your appointment, you will receive a link to an online appointment session by email or text message. This link will take you to a video conference platform that will allow you to connect with your clinician and discuss your condition with them in real time.

You may be required to review and complete documentation before your appointment, which will be sent to you ahead of time.

For more information about our Virtual Care service, click the button below.

Learn more

813 Shefford Road, Ottawa, Ontario, K1J 8H9, CA

Have questions?

Call us at 613-749-2828 or email us at [email protected]